Privacy Policy

RWE about data privacy

Thank you for visiting our webpage. We take the privacy of your information very seriously. Our privacy policy is electronically retrievable at any time. In the following, we would like to share with you which information we may collect and how we deal with it.

The companies named here are jointly responsible for the content and offers provided here on the website

RWE Aktiengesellschaft
Altenessener Straße 35
45141 Essen
T +49(0)201-51790
F +49(0)201-51795005

E-mail to RWE Aktiengesellschaft

Personal data

It is entirely up to you to decide whether you want to let us know these data, for instance as part of a registration, contact request, etc. Usually, we use your personal data to answer your inquiry, to process your order or to provide you with access to specific information or offers

General information

When you access our websites or retrieve a file, data of this process are stored in a log file on our web server. The only information which will be saved is access data, which has no personal relation. To optimize our system performance, user-friendliness and representing useful information about our products and services we automatically save information in a log file on your computer.

We save:

  • the domain name of the website you came from
  • the names of the retrieved files
  • your IP-address (browsing history),
  • browser type,
  • language setting,
  • operating system,
  • Internet Service Provider,
  • date and time of your visit to our website.

This is only statistical information about our website users. We are using this information to run our website efficiently, to receive information about user behavior, analyze trends and to receive demographical data from our users. Data will be stored for six month and deleted subsequently.


IP addresses

We deliberately do not log any IP addresses so as to enable you to use our websites anonymously. Your IP address is pseudonymised by a data privacy-conforming process before it is stored in our web server log file. We use these pseudonymised IP addresses e.g. to identify and counteract attacks or to prepare web statistics.

Log files and cookies

When you visit our website or access a file, data about this process is stored in a log file on our Internet server. This means that when you visit our website, data is automatically collected and stored that your browser transmits to us.

This is the case:

  • the domain name of the website you came from
  • the website you have visited in our offer
  • the names of the files retrieved
  • date and time of a call
  • the name of your Internet service provider
  • operating system and browser version of your PC.
  • Host name of the accessing computer (IP address),
  • language settings

This data is collected for security and statistical purposes as well as for the optimization of our website. This data is not assigned to specific persons and no combination of this data with other data sources is carried out. The data is stored for 6 months and then deleted. An exception is when there is a legal obligation to pass on data.

Cookies are text files, usually consisting of letters and numbers, which are stored on the user's computer when visiting our website. Through the use of cookies it is possible for us to extend the functional scope of our offer, so that our internet offer can be designed as comfortable as possible for you.

So-called session cookies remain on your computer for the duration of your visit to our website. Persistent cookies are stored beyond your individual visit and are used for recognition during your next visit. Our website may also contain cookies from third parties. These are cookies, which are set by third parties when viewing the content of our website.

Information about web analyses

On this website, data are collected and stored by means of technologies of etracker GmbH ( for marketing and optimization purposes. These data can be used to develop usage profiles under a pseudonym. Cookies may be used for this purpose. Without the specific consent of the person concerned, the data collected by means of the etracker technologies are not used to personally identify the visitor to this website, nor will they be linked with personal data about the person behind the pseudonym. It is possible anytime to object to the collection and storage of the data with immediate effect for the future.


Minors should not transmit any personal data to RWE websites without the permission of their parents or guardians. RWE recommends all parents and guardians to show their children how to deal with personal data on the Internet in a secure and responsible manner. RWE will never knowingly collect personal data from minors or use them in any way or disclose them to third parties without permission.


RWE takes precautions to ensure the privacy of your personal data. Your data will be conscientiously protected against loss, destruction, falsification, manipulation and unauthorised access or unauthorised disclosure.

Links to other websites

RWE’s websites contain links to other websites. RWE accepts no responsibility for the data privacy strategies or the content of these other websites. In each and every case, the third party making the linked website available or operating it is responsible for its content. When the link was created to these websites, they were reviewed as to whether they violated any laws. At the time the link was set, no content was recognizable that was in violation of the law. Furthermore, we cannot reasonably be expected to permanently control the content of the pages of third parties to which we have links, if there is no concrete indication of a law being violated. However should any such violations of the law become known to us, we will remove the link in question immediately.

Questions and comments

As a user of our website you have the right to receive information about your saved personal data and the reason of the data process in case any personal data is collected through the website. In case of personal data collection you can have your collected personal data corrected, blocked or deleted. For these purposes or if you have any questions or comments concerning the data privacy of RWE you are welcome to contact us under

You have the right to complain to a regulator. You are free to contact the responsible supervisory authority the State Commissioner for Data of North Rhine-Westphalia (


RWE AG 2018, Essen

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